Adjustments
If you are not entirely satisfied with your service, we are happy to make adjustments. Contact your stylist within seven days of the original service date. Changes in style or color from the initial consultation agreement are not an adjustment.
Your stylist will determine all guarantees. If you have attempted to have an adjustment elsewhere your guarantee is considered void. We do not offer refunds for any hair services.
Kiddos
For the safety of your children, and the relaxation of you and other guests, any children that are not receiving services must be supervised by an adult.
Phones
Please enjoy our complimentary WIFI while relaxing. We ask that you keep your phone on silent or vibrate when possible & keep phone conversations to a minimum for consideration of other guests. Earbuds are always awesome if you are enjoying a great Netflix binge.
How do I get ahold of my stylist?
Email is always best, visit your stylists' page for their contact information.
Why do some stylists not have haircuts available?
Every stylist specializes in specific services; our color specialists do not offer stand-alone haircut services.
Where do I park?
We have a community parking lot, feel free to park in any open space.
Cancelation & Rescheduling
We understand life happens if you are unable to keep your reserved appointment, cancel or reschedule online 48 hours before your scheduled appointment to avoid a rebooking fee. Rebooking fees are 50% of services scheduled for late cancelation and 100% of services scheduled for no-shows.
Returns
If you are not entirely in love with your Take Home products, please let us know and, we will be happy to offer you an exchange or refund within 14 days of your original purchase with a receipt.
